Asst Engineer (Customer Support)

Posted Date: July 28, 2007

Dear Candidate,
Greeting of the day!
This has reference to your CV Active Selection sent directly or through some website/database).

We are a Placement Consultancy serving to various Industries and specializing in IT, Telecom, ITES, and service industry.

Currently we are looking profiles for the post
“Asst. Engineer-Customer Support”

(Please Read all Job Description before apply)

Location: Dhule (Nr. Mumbai)/Delhi/Nagpur/Kolkata

Working Hours: 9.30 a.m. to 6.00 p.m., Five days a week
Qualification(s): B.Tech. (Electronics & Communication) or B.E.
Max Exp: 1.2 yrs.
Age: 24

Principal Functions:

Job Profile/ Responsibilities Handled:

  • Provide support & supervision to client in toll operation.
  • Hardware/ Software maintenance of all installed sites.
  • Hardware installation of iToll equipments.
  • Coordination with client representative for fault/ maintenance.
  • Demonstration equipments to the client.
  • Regular improvement in maintenance methodology.
  • Testing new localized products.
  • Providing training to clients staff.
  • Preparing site reports.
  • Providing daily feedback to reporting manager for site status.
  • Providing support to installation team.
  • Providing software support during maintenance! .
  • Maintaining spares & tools list.
  • Preparing inventory of all installed equipments.
  • Troubleshoot network & system problem in office.
  • Follow up to venders for maintenance of supplied equipments.

Core Competencies:

  • Providing support & supervision to client in toll operation.
  • Providing maintenance service to client under AMC/warranty.

Main Responsibilities:

  • Providing satisfactory hardware maintenance service & support under warranty/AMC to client.
  • Technical support to client service engineers.

Personal Attributes:

  • Ability to communicate
  • Carrying good interpersonal skills
  • Good knowledge of written and verbal English
  • Self motivated
  • Disciplined
  • Focussed
  • Positive Attitude carrying

Salary: Negotiable

Please forward resume if this profile suite your match.
Kindly mention your Current CTC and Expected CTC. Kindly replies back if you are interested otherwise ignore this mail.
Note- Kindly send your updated MS Word format resume for further processing. Please mention your post when you forward your resume on your mail subject.

Thanks & Regards
Active Selection
Meghna Chaudhary
HR Consultant
510/511, Ansal Majestic Tower
Vikas Puri , New Delhi, 110018

E-mail: mca@activeselection.in

Tel: +91 (11) 2854 6666 Extn: 22
Fax: +91 (11) 2854 3590


Tags: 1+Exp, 2+Exp


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